Privacy Policy

1. Information We Collect

We collect business and personal data necessary to provide VoIP services, including:

• Business name and contact information
• User credentials and account information
• Billing details and payment information
• Device and IP address information
• Call logs and usage data

2. How We Use the Information

We use the collected information for the following purposes:

• Providing and maintaining VoIP services
• Processing payments and managing subscriptions
• Ensuring compliance with telecommunications regulations
• Improving our services and customer support
• Communicating important updates and notifications

3. Data Retention

We retain your data in accordance with FCC and carrier requirements. Call logs and related data are retained as required by law, typically for a minimum period as mandated by telecommunications regulations. Account information is retained for as long as your account is active and for a reasonable period thereafter to comply with legal obligations.

4. Data Sharing

We do not sell your personal information. However, we may share your data with:

• Telecommunication partners and carriers necessary to provide services
• Payment processors for transaction processing
• Legal authorities when required by law or to protect our rights
• Service providers who assist in operating our platform (under strict confidentiality agreements)

5. Security

We implement industry-standard security measures to protect your information. All data transmissions are encrypted, and we use SSL-secured communications to ensure the confidentiality and integrity of your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your account information at any time. To exercise these rights or request information about the data we hold about you, please contact us at support@textology.net.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: